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| Guest Review: 1 |
by Nellie C of
Weston, Florida |
Posted Date: 2012-04-11 |
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| Staying at the Hotel Granduca was such a treat! Beautiful property, excellent location (across the street from plenty of food and shopping) and exceptional service. This will be the ONLY place I'll stay when I'm in Houston. |
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| Guest Review: 2 |
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Posted Date: 2012-04-03 |
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| Could not have been a better visit or experience. |
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| Guest Review: 3 |
by DorisS of
Houston, TX |
Posted Date: 2012-01-03 |
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| Excellent hotel and location. But the service is slow in the bar - have more people working at the front desk than the bar, waiter was tending bar and waiting tables on New Years Eve. Very polite. Also, we called for the curtesy car and they said 15 minutes, so we came down in 15 minutes, and they let someone else take the car - they didn't really seem to care that we were inconvenienced - they said we weren't there and it was first come first serve - after the fact. |
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| Guest Review: 4 |
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Posted Date: 2011-11-21 |
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| I experienced slow service at this hotel at the during my lunch order. My room was not ready upon arrival. It took a long time to get drinks at the bar...
In addition to deciding to stay and extra night.
I had lunch the next day in my room, I was served and charged for 3 bottles of mineral water in which I didn't order. I was assured it would be taken off my bill. It wasn't! The food made me ill that evening, and had to stay in at the Hotel, due to sickness.
I was informed by the Hotel Staff that my booking agent would be notified, and they where not! When my agent called the Hotel to confirm the addtional stay. They where told that the arrangements was through the Hotel. I was informed by the Hotel that is was verified through my booking agent, another deception!
Overall, the service was slow, and the staff out and out lied to me about my room service bill and the additional night stayed.
Beautiful Hotel but Very disappointed in the lies that was told to me by the staff on several occasions!! |
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| Guest Review: 5 |
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Posted Date: 2011-10-25 |
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| You really felt like you were somewhere else! From the quaint European-like bar, to the lavish rooms. Everyone who works at the hotel is so friendly, and accommodating, taking care of every detail. We enjoyed our stay, and were able to walk over to Uptown Park for shopping and eating. Will definitely stay here again. |
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| Guest Review: 6 |
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Posted Date: 2011-07-15 |
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| for a one night stay away from home great value for the money. Staff very good at the pool bar . |
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| Guest Review: 7 |
by NC of
Pearland,TX |
Posted Date: 2011-06-30 |
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| This hotel was very nice, the beds are okay (slept in way better ones at other hotels). Room service food wasn't the best. Oh, I was very upset at the fact that this hotel charges for self parking. |
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| Guest Review: 8 |
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Posted Date: 2011-06-14 |
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| It was beautiful and luxurious. I just didn't want to leave! |
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| Guest Review: 9 |
by rakeshA of
Kinston, N.C. |
Posted Date: 2011-05-19 |
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| who would have thought???
an EXCELLENT boutique hotel in every aspect EXCEPT ---some of the most uncomfortable mattresses we have slept on!!
we cannot complain about anything else in the hotel. excellent service, beautiful rooms, good location and yet --we woke up every morning with sore backs from tossing and turning all night ( we do not have any pre-existing back problems )
the problem is that the beds are so very soft , that your body sinks and therefore there is no back support while sleeping.
certainly hope the hotel can correct this glaring deficiency. |
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| Guest Review: 10 |
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Posted Date: 2011-01-26 |
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| The Granduca was a gorgeous, small hotel in a great location close to shopping and restaurants. But if you intend to enjoy the bar, be prepared to pay high dollar for small cocktails. |
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